Privacy Policy

Last updated: September 24, 2026. This Privacy Policy describes how Pocket Era LLC collects, uses, and shares your personal information when you visit or make a purchase from thepocketera.com.

Information We Collect

Order information: name, billing and shipping address, email address, phone number, and payment details processed securely by our payment providers. We do not store complete card numbers.

Device information: IP address, browser type, time zone, pages viewed, and site interactions collected through cookies and similar technologies.

Communications: messages you send to our support team.

How We Use Your Information

We use the information we collect to fulfill orders, process payments, arrange shipping, and send order and tracking confirmations. We also use it to communicate with you, screen orders for fraud, provide customer support, and improve the site through analytics.

Sharing Your Information

Our store is hosted on Shopify. We share information with service providers only as needed to operate the business, including payment processors, shipping and fulfillment partners, and analytics platforms. We do not sell your personal information.

International Transfers

We are based in the United States. If you order from Canada or the United Kingdom, your information is transferred to and processed in the United States by us and by our service providers.

Your Rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of the personal information we hold about you, and to object to or restrict certain processing. Customers in the United Kingdom have these rights under UK GDPR, and customers in Canada have rights under PIPEDA. Requests to exercise any of these rights are answered within 30 days.

Data Retention

We keep order records for as long as we need them to provide support and meet tax and accounting obligations, then delete or anonymize them.

All sales are final.